Great Culture

Offering a Great Culture

SmarTravel's culture is what makes us unique. There is one simple phrase that sums up the SmarTravel culture—"We work hard and play hard!"

In addition to the fun we have every day, we recruit and retain employees with the following core competencies to keep the SmarTravel culture alive:

  • Customer Focus
  • Teamwork
  • Safety and Security
  • Quality
  • Execution
  • Initiative and Vision
  • Trust and Integrity
  • Communication
  • Courageous
  • Self Accountability
  • Development
  • Adaptability

"There is always friendly competition between departments, but we’ll always come together as a team and work together…" - Lauren, Quality Assurance Coordinator

"Everyone is so close knit.  We work on the same goal: we want to send our clients on the best vacation possible and we work together to do that." - Heather, TVS Team Leader

"In the position I’m in, no matter what kind of calls I receive from clients it’s a sense of accomplishment when I help each one, just knowing I’ve helped in some way make their vacation better." - Meagen, Vacation Experience Coordinator